Privacy Policy

Last Updated: 28 June 2026

Jolie Laide ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase from https://jolielaide.com.au (the "Site").

By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

Web browser
IP address
Time zone
Device type
Pages viewed
Products viewed
Referring website or search terms
Information about how you interact with our Site

This information is collected using technologies including:

Cookies
Log files
Web beacons
Pixels
Similar technologies used by Shopify and our trusted service providers

When you place an order or attempt to place an order, we collect personal information including:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment details (payments are securely processed through Shopify Payments and/or our payment providers. Jolie Laide does not store your full credit card details.)

How We Use Your Personal Information

We use your personal information to:

Process and fulfil your orders
Process payments securely
Arrange shipping and delivery
Send order confirmations and shipping updates
Respond to enquiries and provide customer support
Detect and prevent fraudulent transactions
Improve our website, products and customer experience
Analyse website traffic and performance
Send promotional emails and marketing communications where you have chosen to receive them

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Sharing Your Personal Information

We only share your personal information where necessary to operate our business and provide our services.

This may include:

Shopify, which powers our online store
Payment processing providers
Shipping and fulfilment providers
Google Analytics and other website analytics providers
Professional advisers such as accountants or legal advisers
Government authorities where required by law

We do not sell, rent or trade your personal information to third parties.

Cookies

Our Site uses cookies and similar technologies to improve your browsing experience, remember your preferences and analyse website performance.

You can disable cookies through your web browser settings. However, some features of our Site may not function correctly if cookies are disabled.

Behavioural Advertising

We may use cookies and similar technologies to provide advertising that is more relevant to your interests.

You can manage your advertising preferences through your browser settings or the advertising settings provided by Google, Meta and other advertising platforms.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Meet our legal and tax obligations
Resolve disputes
Enforce our agreements

If you request deletion of your personal information, we will comply where required or permitted by law.

Security

We take reasonable administrative, technical and physical safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we take every reasonable precaution, no method of transmitting information over the internet or storing electronic data is completely secure.

Your Privacy Rights

You may request access to the personal information we hold about you, request corrections if your information is inaccurate, or request deletion where permitted by law.

To make a privacy request, please contact us using the details below.

If you believe we have not handled your personal information appropriately, please contact us so we can investigate your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Children's Privacy

Our Site is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal obligations or regulatory requirements. Any updates will be published on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy enquiry, please contact us:

Jolie Laide

Website: https://jolielaide.com.au

Email: hello@jolielaide.com.au

ABN: 63 237 700 343